Information & Advice Service


We provide free and confidential advice for older people, their families and friends and professionals who may be helping to care for older people.
How we can help: 
  • Information about Age UK East Sussex’s services
  • Benefit checks
  • Pension Credit
  • Attendance allowance
  • Housing issues
  • Finding support at home
  • Choosing and finding a place in a residential care home
  • Health and social care
  • Leisure and social activities
  • Family and personal matters
  • Filling in forms
  • Rights to local services
  • Utility bill queries
  • Any other issues that affect older people
Face-to-face advice is available at venues in Hastings and Newhaven. See our website for times, locations and how to make an appointment

Service Details

  • Age UK East Sussex Furniture Warehouse - Tuesday and Wednesday - 10.00am - 3.00pm, Unit E, Ranalah Trade Park, Avis Way, New Road, Newhaven, East Sussex, BN9 0EH (directions displayed on map)
  • Information Centre - Monday to Friday - 9.00am - 5.00pm, Unit 43, Priory Meadow, Queens Road, Hastings, East Sussex, TN34 1PJ (directions displayed on map)
Age UK East Sussex
Service Type:
Advice and Information
Organisation Sector:
  • Community service
Accreditation Scheme Membership:
  • Advice Quality Standard

Accreditation Information

The Advice Quality Standard (AQS) is the quality mark for organisations that provide advice to the public on social welfare issues.

Organisations that hold the standard have demonstrated that they are easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.

Cost & Availability

Free service


Social care / direct payments


This page was last updated on 08 February 2019

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This page was last updated on 08 February 2019

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Contact Details

01273 476 704